Setting up your online services account

Register to use our online services

Creating an online services account with the Companies Register allows you to complete the majority of your transactions with us online. It's free to set up, but fees apply when completing some transactions. There are 2 steps to setting up an account — ensuring you have a RealMe® login, and choosing the type of account you need.

Terms and conditions

When you create an online services account with us, you're asked to agree to our terms and conditions, which help ensure the information you provide is kept secure. By agreeing to our terms and conditions, you're committing to keeping your information on the Companies Register up to date.

Our terms and conditions set out your responsibilities as an online services account administrator and, in particular, managing access to our services by other users of your account.

1. Ensure you have a RealMe® login

To create an online services account you must have a RealMe username and password.

If you already have a RealMe® login

Select the Login button at the top of the page if you:

  • already have a RealMe username and password that you created to access the Companies Register, or
  • have a RealMe® username and password from another agency.

Get a RealMe® login

If you don't already have a RealMe® login:

  1. Select the Create link at the top right corner of this page.
  2. Select Create a RealMe® login and follow the instructions to create a username and password.
  3. After you've created your username and password, select Next to start creating your online services account.
  4. Follow the instructions in Step 2 to choose which type of account you need.

2. Choose which type of online services account you need

On the Choose your account screen, select which of the following 3 account user options applies to you.

I am using this website as an individual

Choose this option if you want to manage your own information and if you'll be the only person using the account — for example, as a director of your own company.

When prompted, follow these steps.

  1. Enter your personal details.
  2. Agree to the terms and conditions.
  3. Select 'yes' to set up the direct debit payment option.
  4. Select Register.
  5. When the Registration successful screen appears select Continue, or Edit to change your personal details.
  6. We then send you an email confirming the creation of your online services account.

I want to set up an organisation account

Choose this option if you're creating an online services account on behalf of an organisation — for example, as an employee of an accounting firm.

When prompted, follow these steps.

  1. Select I am a new user.
  2. Enter your organisation details.
  3. Enter your contact details.
  4. Agree to the terms and conditions.
  5. Select yes to set up direct debit payments for any account fees.
  6. Select Register.
  7. We then send you an email confirming the creation of your online services account with us.

Your role as an account administrator

As the person creating an online services account, you become the account administrator and can add or remove other account users. You can also appoint another user to be an administrator of the account.

I have received an activation code

Choose this option if you've received an email from us containing an activation code. This means an administrator of an existing Companies Office organisation online services account has begun the process of creating a user account on your behalf.

When prompted, follow these steps.

  1. Enter your activation code and select Activate.
  2. Enter your personal details.
  3. Agree to the terms and conditions.
  4. Select Register.
  5. When the Registration successful screen appears select Continue, or Edit to change your personal details.
  6. We then send an email confirming your creation of your online services account with us.

Customise your account dashboard

Once your online services account is confirmed, you can start to set up how some services and applications appear on your account dashboard.

Permission to update company records

If you set up an online services account for an organisation, you become an administrator of the account and can update some details, set up direct debit to pay online service fees, and add or remove users from the account.

Any users of an organisation's online services account who want to complete tasks and transactions on behalf of the organisation — for example, filing an annual return — must apply for company authority to do so.

All help topics

Before you start a company 5 guides

Get an overview of how companies are structured, find out about the company records you need to keep, and what's involved when you incorporate with and report to the Companies Office.

Shares and shareholders 7 guides

When you incorporate, you must provide details of all company shares and shareholders. As changes occur, you must update this information on your own share register and in your company's annual return.

Company directors 7 guides

Directors have responsibilities to their company and shareholders, and under the Companies Act 1993. You must register all your directors with the Companies Office and they must sign a consent form.​

Filing annual returns 7 guides

Find out about filing an annual return — the information you need to update, how to change your filing month or request a time extension — and what happens if you don't file your annual return by the due date.

Complying with the law 11 guides

Financial reporting 7 guides

Restoring a company to the register 4 guides

Only some companies can be reinstated to the Companies Register once they've been removed. Find out who can apply, what evidence to provide and if you should apply to the Registrar or the High Court.

Getting support to use the Companies Register 5 guides

Get help with any technical problems you have using the register, such as uploading documents or searching for companies, directors and shareholders.