Contact us
How to phone, email, fax or write to us
If you need help with your RealMe® login
If you can’t remember your RealMe username or password, you can use the ‘Forgot username’ or ‘Forgot password’ options on our login page.
Login to the Companies RegisterPhone us
We're open for your calls Monday to Friday — 8.30am to 5pm, excluding public holidays.
| Your location | Number |
|---|---|
| New Zealand | Freephone: 0508 266 726 |
| Australia | Freephone: 1800 424 969 |
| Any other country | Phone: +64 3 962 2602 |
Getting help with phone calls
If English isn’t your first language let us know when you call and we’ll use our interpreting service, Ezispeak. Let us know the language you want and wait to be connected to an interpreter.
If you're deaf or have difficulty hearing, you can use the video relay service.
If you're speaking to a Client Service Advisor about an issue you're having with our online services, they may ask to view your screen so they can understand what's going on.
Sharing your screen with our contact centre
Email us
Use the online form to email us. We'll reply within 2 working days — or sooner if we can.
Fax us
General fax number: +64 9 912 7787
Consent forms for directors and shareholders
Freefax: 0508 266 736
Fax: +64 9 913 4213
Company authority documents
Freefax: 0508 288 467
Fax: +64 9 913 4202
Write to us
Companies Office
Private Bag 92061
Victoria Street West
Auckland 1142
New Zealand
Courier address
Companies Register
Level 1, 162 Victoria Street
Auckland 1010
New Zealand
Our office hours for courier deliveries are 8.30am to 5pm.
Make a complaint
If you want to report possible breaches of the Companies Act 1993, use our complaints process.
Media enquiries
Email: media@mbie.govt.nz
Media phone: 027 442 2141
Other enquiries
If your enquiry is about the Companies Office or one of the other registers we administer, you can find full contact details on our main Contact us page.
Contact us — Companies Office