How to phone, email, or write to us
Logging in with RealMe®
A RealMe login is required to log in to access a range of online services on the Companies Register. You are no longer able to access RealMe using Internet Explorer. Please use, or download a different internet browser, such as Microsoft Edge or Google Chrome .
If you need help with your RealMe® login
If you can’t remember your RealMe username or password, you can use the ‘Forgot username’ or ‘Forgot password’ options on our login page.Login to the Companies Register
We're open for your calls Monday to Friday — 8.30am to 5pm, excluding public holidays.
|New Zealand||Freephone: 0508 266 726|
|Australia||Freephone: 1800 424 969|
|Any other country||Phone: +64 3 962 2602|
Getting help with phone calls
If English isn’t your first language let us know when you call and we’ll use our interpreting service, Connecting Now. Let us know the language you want and wait to be connected to an interpreter.
If you're deaf or have difficulty hearing, you can use the video relay service.
If you're speaking to a Client Service Advisor about an issue you're having with our online services, they may ask to view your screen so they can understand what's going on.
Sharing your screen with our contact centre
Use the online form to email us. We'll reply within 2 working days — or sooner if we can.
Write to us
Private Bag 92061
Victoria Street West
Level 1, 162 Victoria Street
Our office hours for courier deliveries are 8.30am to 5pm.
Make a complaint
If you want to report possible breaches of the Companies Act 1993, use our complaints process.
If your enquiry is about the Companies Office or one of the other registers we administer, you can find full contact details on our main Contact us page.
Contact us — Companies Office