Forgotten your RealMe® username or password
Get help if you can't log in
Your RealMe® username and password gives you access to a range of online government services, including the Companies Register.
If you've forgotten your username
To receive an email or text message reminder of your username:
- select the Create link at the top of this page
- select Forgot Username? and follow the instructions.
Once you've received your username reminder, return to the Companies Register home page and select the Login button.
If you've forgotten your password
You can reset your password if you:
- know your username
- have access to the email address or mobile number registered to your RealMe account — usually the one you used to create your login
- know either the answers to your security questions or your PIN.
To reset your password:
- select the Create link at the top of this page
- select Forgotten password? and follow the instructions.
Once you've received your temporary password, return to the Companies Register home page and select the Login button. You can then create a new password.
Keeping your login details secure
You're responsible for keeping your RealMe® username and password confidential. We'll consider any actions on our site from your RealMe username and password have been made by you.
Other guides in
Filing annual returns
- What an annual return is
- Managing your annual return
- How to file an annual return
- Receiving annual return reminders
- Requesting an extension to file an annual return
- Changing your annual return filing month